Welcome to the Famimarts FAQs page. Here, we aim to address common queries and provide you with all the information you need for a seamless shopping experience. If your question isn't answered here, please don't hesitate to reach out to our customer support team.
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Our tumblers are crafted using high-quality, BPA-free materials to ensure both durability and safety. The specific materials may vary between product lines, so please check the product description for detailed information on each tumbler.
Absolutely! Our tumblers are designed with double-wall insulation technology, making them suitable for both hot and cold beverages. They help maintain the temperature of your drinks, keeping them hot or cold for an extended period.
To keep your tumbler in top condition, we recommend hand washing with mild soap and warm water. Avoid using abrasive cleaners or placing your tumbler in the dishwasher, as it may damage the finish. For detailed care instructions, refer to the care guidelines provided with your specific tumbler.
Yes, we do! Some of our tumblers come with customizable features, such as color options, personalized engravings, or interchangeable lids. Check the product descriptions or contact our customer service team for information on customization options.
Our return policy allows for returns within 30 days of receiving your order. Please refer to our Returns & Refunds Policy page for detailed information on the process and eligibility criteria.
Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your package.
Yes, we do! We offer international shipping to select countries. Shipping costs and delivery times may vary, so please check our Shipping Information page for details.
For any questions or assistance, you can reach our customer service team at [email protected] or (+1)941 789 0184. We're here to help and ensure your experience with Famimarts is exceptional!