Shipping Information

Order Processing Time

Once you have completed your payment and your order has been confirmed, we will begin processing your order.

The order processing time typically takes 1 to 7 business days (Monday to Friday, excluding holidays), depending on the type of product you ordered and the current order volume.

We will notify you by email when your order has been processed and is ready for shipment.

Shipping Time

After your order has been processed, we will ship your order to the address you provided.

The estimated shipping time is as follows (starting from the date your order is shipped):

  • United States: 7 - 12 business days.
  • International: 10 - 20 business days.

Please note that these are estimated delivery times and are not guaranteed. Actual delivery times may vary depending on factors such as the destination country, weather conditions, and customs procedures (for international orders).

We will provide you with a tracking number via email so that you can monitor the shipping progress.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.

Order tracking information will typically be updated on the carrier's website within 48 hours of shipment. Please note that the update time may vary depending on the shipping carrier.

If you do not receive a shipping confirmation email or tracking number within 48 hours, please check your email's spam folder.

You can track your order by visiting the carrier's website and entering the provided tracking number.

If your order is significantly delayed beyond the estimated delivery timeframe, please contact us at [email protected] for assistance.

Shipping Costs

The standard shipping cost for all orders is $6.99.

However, shipping costs may vary based on the weight, dimensions of the product(s) ordered, and the final delivery destination.

To view the exact shipping cost for your order, please add the items you wish to purchase to your shopping cart and proceed to checkout. The shipping cost will be clearly displayed before you finalize your order.

Other Notes

We are not responsible for any import duties, taxes, or customs clearance fees that may be incurred during international shipping. Customers are responsible for checking with their local customs office for information on these charges.

Please ensure that you have provided the correct and complete shipping address. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Disclaimer

We reserve the right to modify our shipping policy at any time without prior notice, and any changes will be posted on this page. By placing an order with us, you acknowledge and agree to our shipping policy as outlined on this page.

If you have any questions or concerns regarding our shipping policy, please do not hesitate to contact our customer service team. We are always happy to assist you.

Our contact information is as follows:

Address: 4736 Royal Ave, Eugene, OR 97402

Email: [email protected]

Phone Number: (+1) 541 204 0268